shipping policy

Last updated: 15/09/2025

Order Processing 

• Once your order is placed, it will take up to 24 hours to fulfil and ship your item(s).

• Processing includes preparing, packaging, and handing your order to our shipping partners.

Estimated Delivery Time

• After shipping, most customers can expect to receive their order, depending on which shipping option they chose.

• Delivery times may vary slightly depending on your location and carrier services.

Shipping Rates

• Shipping costs are calculated at checkout and will vary depending on your shipping address.

Tracking Information

• Once your order has shipped, you will receive an email confirmation with a tracking number so you can monitor your delivery.

Delays

While we always aim to meet the estimated delivery timeline, unforeseen circumstances such as customs processing, carrier delays, or external events may affect shipping times. We appreciate your patience and understanding.

Questions

If you have any questions about shipping or the status of your order, please contact us at:
Email: [Japanesebrandlondon@gmail.com]