privacy policy

Last updated: 15/09/2025

At Japanesebrand, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our online store.

1. Information We Collect

When you use our store, we may collect the following information:

  • Personal details such as your name, email address, billing and shipping address, and payment information when you place an order.

  • Order details related to the products you purchase.

  • Device and browsing information like your IP address, browser type, and how you interact with our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide customer support and communicate with you.

  • Improve and personalize your shopping experience.

  • Send updates, offers, and marketing communications (if you have opted in).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your information. However, we may share it with:

  • Shopify (our e-commerce platform).

  • Payment processors to securely handle your transactions.

  • Shipping providers to deliver your orders.

  • Service providers who help us run our business operations.

4. Data Retention

We keep your personal information for as long as necessary to provide our services and fulfill orders, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Request corrections or deletion.

  • Withdraw consent for marketing communications.

You can exercise these rights by contacting us at [japanesebrandlondon@gmail.com].

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.

7. Cookies

Our store uses cookies to improve functionality, analyze site traffic, and enhance your experience. You can manage or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [japanesebrandlondon@gmail.com]